Fundamentals of Marketing

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Product Line and Product Mix Strategies

A product line refers to a group of related products that are offered by a company under a single brand or category.

  • These products usually function in a similar way, are marketed to the same customer group, or fall within the same price range.

Example: A shampoo company might offer a product line that includes anti-dandruff shampoo, moisturizing shampoo, and color-protect shampoo.

1.) Line Stretching:

  • Involves expanding the product line beyond its current range.

Types:

  1. Upward Stretching – Adding higher-end products (better quality or premium priced).
    • E.g., A budget smartphone brand introduces a flagship model.
  1. Downward Stretching – Adding lower-end products to attract budget-conscious customers.
    • E.g., A luxury car brand offers an affordable compact version.
  1. Two-way Stretching – Adding both lower and higher-end products.

2.) Line Filling:

  • Adding more items within the existing product range (same price and quality level) to fill market gaps.
  • Purpose is to target niche segments, block competitors, or improve shelf presence.

The product mix (or product assortment) is the complete set of products and services that a company offers to its customers.

  • Example: Nestlé’s product mix includes coffee, cereals, chocolates, bottled water, dairy products, and more.

1.) Width:

  • Refers to the number of different product lines a company offers.
  • E.g., A company offering personal care, food, and electronics has a wide product mix.

2.) Length:

  • The total number of products in all the lines.
  • If a company has 3 product lines with 5 products each, the length is 15.

3.) Depth:

  • The number of variations offered for each product.
  • E.g., A toothpaste product may come in 3 sizes, 4 flavors – that’s depth.

4.) Consistency:

  • Refers to how closely related the product lines are in terms of use, production, and distribution.
  • E.g., A company selling only food items has high consistency; a firm selling clothes, electronics, and food has low consistency.

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