Maintaining information systems refers to the continuous process of monitoring, updating, and improving a software system after it has been deployed, to ensure it operates correctly, efficiently, and aligns with evolving business needs.
- Once an information system is implemented and in active use, maintenance becomes a critical ongoing activity.
- This phase ensures the system continues to meet user expectations, complies with regulatory requirements, and adapts to changes in technology or the organizational environment.
Why It Is Important:
- Without regular maintenance, even the best-designed systems can become obsolete, insecure, or unreliable.
- It ensures the system continues to support business operations, enhances user satisfaction, and extends the lifespan of the system.
- It also helps in managing technical debt and responding to emerging threats or business opportunities.
