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Concept of Technological Environment

The technological environment refers to the external factors related to technology that influence the operations, decisions, and performance of businesses.

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  • It consists of the scientific knowledge, tools, machinery, processes, and systems that businesses use to produce goods and deliver services.

It influences productivity, efficiency, competitiveness, and growth of an organization and the overall economy.


1. Continuous Change

Technology evolves rapidly (e.g., AI, automation, robotics), creating ongoing opportunities and challenges for businesses.

2. Increased Efficiency

New technologies improve production processes, reduce costs, and enhance product quality.

3. Innovation and Product Development

Technology enables new products, services, and business models (e.g., e-commerce, digital payments).

4. Impact on Competitiveness

Firms adopting advanced technology gain competitive advantage, while those who ignore it may fall behind.

5. Global Influence

Technology connects businesses worldwide through communication networks, digital platforms, and supply chains.


  • Nature of Technology
  • Pace of Technological Change
  • Technology Transfer
  • Research and Development (R&D)

Positive Impacts

  • Maximize productivity
  • Reduces cost of production
  • Enhances quality
  • Increase efficiency
  • Saves time and money
  • Maintain security
  • Creates new markets and opportunities
  • Enables better decision-making through data and analytics
  • Strengthens customer relationships through digital platforms

Negative Impacts

  • Need Huge Investment
  • Need Efficient Manpower
  • Security Risk
  • Maintenance and updating cost
  • Cybersecurity risks
  • Job displacement due to automation

The technological environment is a critical part of the external business environment. It shapes how organizations produce, distribute, and compete. Companies must continuously adapt to technological changes to remain efficient, innovative, and competitive.

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