Social Computing in Human Resource Management refers to the use of social media platforms and collaborative digital tools to enhance various human resource functions such as recruitment, employee engagement, training, performance recognition, and internal communication.
- It allows HR departments to connect with employees and potential candidates in a more interactive, data-driven, and efficient manner.
In HR, social computing enhances recruitment, employee engagement, and internal communication.
- Recruitment:
- Social platforms like LinkedIn, Facebook, and Twitter are widely used by HR professionals to find, evaluate, and contact job candidates.
- Employee Collaboration:
- Organizations use internal social networks or enterprise platforms like Slack, Microsoft Teams, or Workplace by Meta to improve team collaboration.
- Training and Development:
- Online communities and learning platforms provide interactive spaces for employees to gain new skills and knowledge. HR can offer webinars, discussion forums, and training modules.
- Performance Recognition:
- Employees are publicly appreciated using internal portals, digital dashboards, or social media posts. These recognitions foster a positive workplace culture by boosting morale and motivating others.
Example: A company uses an internal portal similar to Facebook to post updates, share achievements, and engage employees.
