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Introduction to Mobile Commerce

Mobile commerce, or m-commerce, is a branch of e-commerce that enables individuals to buy, sell, and conduct financial transactions using mobile devices, such as smartphones and tablets.

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  • It utilizes wireless networks, mobile apps, and the internet to provide users with real-time access to shopping, banking, payments, and other commercial services—anytime and anywhere.

M-commerce combines the flexibility of mobile computing with the power of digital commerce, enhancing the convenience, speed, and personalization of business-to-consumer (B2C) and business-to-business (B2B) interactions.

  • Mobile banking and payments (e.g., eSewa, Khalti, PayPal)
  • Mobile shopping apps (e.g., Daraz, Amazon)
  • Mobile ticketing and booking (e.g., airline, movie tickets)
  • Location-based services and offers
  • Mobile wallets and contactless payments

M-commerce enhances customer convenience, provides real-time access, and supports personalized marketing, making it a powerful tool for modern businesses and consumers.

  • Mobile Shopping: This includes browsing and buying products via apps or mobile websites. Examples include online stores, flash sales, and in-app purchases.
  • Mobile Banking: Users access banking services like balance checks, fund transfers, and bill payments through mobile apps.
  • Mobile Payments: Payments are made using mobile phones through apps or contactless systems. Examples: paying bills via eSewa or using QR codes to make purchases.
  • Personalized Shopping
  • Easy to Grow
  • Speed and Convenience
  • Personalized Experience
  • Easy Access
  • Faster Transactions

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