Fundamentals of Marketing

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  5. Initiating and Responding to Price Changes

Initiating and Responding to Price Changes

This refers to situations when a company decides to increase or decrease its product prices.

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  • These changes can be caused by internal or external factors such as cost, competition, demand, or company strategy.

1.) Price Increases:

Raising the selling price of a product or service.

Reasons for Price Increases:

  • Rising costs (e.g., raw materials, labor, transportation)
  • High product demand or limited supply
  • Inflation or currency fluctuations
  • Improved product quality or features
  • Brand repositioning to target premium markets

Example:
A dairy company may increase milk prices due to rising fuel or packaging costs.

Impact:

  • Can increase profit margins
  • May reduce demand if customers are price-sensitive
  • Needs clear communication to justify the price change

2.) Price Decreases:

Lowering the price of a product or service.

Reasons for Price Decreases:

  • To match or beat competitors
  • To stimulate demand during slow periods
  • To clear excess inventory
  • To enter a new market or target a price-sensitive segment
  • To respond to a decrease in production costs

Example:
A clothing brand may offer end-of-season sales to sell unsold stock.

Impact:

  • Can boost sales volume
  • May reduce profit margin
  • Could affect brand image (seen as low quality if done too often)

This involves how a company reacts when a competitor changes prices, either by increasing or lowering them.

1.) If a Competitor Lowers Price:

Possible Responses:

  • Match the price to maintain market share
  • Improve product quality or add value without lowering price
  • Emphasize brand differences (focus on unique benefits)
  • Introduce a lower-priced version of the product
  • Reduce costs internally to maintain profit at a lower price

Example:
If one mobile network offers lower call rates, competitors may respond with bundle offers or added data.

2.) If a Competitor Raises Price:

Possible Responses:

  • Keep your price the same and attract price-sensitive customers
  • Raise your price as well if you want to signal quality or avoid price wars
  • Highlight your better value at the existing price
  • Improve marketing efforts to strengthen customer loyalty

Example:
If a leading airline increases ticket prices, others might maintain their rates and highlight affordability.

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